TG Gallagher announces the retirement of Vice President of Service, Tom Devine, following an outstanding 40 years of service with the company.
Tom began his career with TG Gallagher in 1979 as a refrigeration service technician. According to Tom, it was only natural that he gravitated toward a career in construction. "While in high school, I was always exposed to the industry because I had various family members working in different trades," he says. "And I worked with my father as a laborer in the summer at different power plants in and around Boston."
Tom's first project with TG Gallagher was the Plasma Science and Fusion Center at MIT. He continued working in the field for 12 years, eventually serving as the company's lead service mechanic on many large commercial projects. Tom's credits include work at other Boston-area universities such as Harvard and numerous renovations at some of the largest banks in Boston. He attributes much of his long-term success at TG Gallagher to the field experience and expertise that he gained during these years.
When Tom was asked to take over the company's service department, he was initially filling an interim position. Twenty-eight years later, he is still heading the department and expertly leading a cohesive team of service technicians to deliver timely, responsive, and effective service on every call, no matter how complex. "I took pride in my job, both as a tech and a leader," says Tom. "I learned that the customer should always be put first—the job isn't finished until the customer is satisfied with the results."
Tom notes that some of the highlights of his 40-year career include the recognition he received in an article written in Engineered Systems Magazine about the Cutler Theater at Emerson College, as well as his appointment to the HVAC Advisory Board of Minuteman Vocational High School. He adds, "Working under the direction of Everett Potter, former CEO of TG Gallagher, is also probably my fondest memory. I was very fortunate to have been exposed to Everett's mechanical knowledge, as well as his people and leadership skills, which I believe developed me into who I am today."
Today marks Tom's last day with the company. As he reflects on the last four decades, he says, "Working at TG Gallagher for 40 years made for a rewarding career. No two days or even hours were alike in the service department. I enjoyed always rising to the challenges that I faced weekdays and weekends, morning, noon, and night." In his retirement, Tom looks forward to spending more time with family and friends and spending winters in a warmer climate.
Thank you for your 40 years of service, Tom. Thank you for always providing our clients with innovative solutions and customized care, striving to perfect quality and productivity, and helping TG Gallagher develop into what it is today. We all wish you a healthy, relaxing, and fulfilling retirement!